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Payment & Delivery

Payment

We currently accept the following payment methods (you will have the option to select your payment method when placing an order):

  • Mobile Payment – MPESA
  • Credit card (Visa, Mastercard, American Express)
  • PayPal

The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.

Credit and debit cards have a security code located on them. For most cards it will be a 3-4 digit number located on the back. For American Express cards you will find a 3-4 digit number printed on the front side of the cards.

You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.

Delivery

Delivery costs vary depending on the destination and the number of items that you purchase.

  • Nairobi (1-3 business days) — Free
  • Rest of Kenya (2-7 business days) — KSH 1000
  • International (3-21 business day) — from KSH 2000 depending on destination

Orders usually ship 3-5 days from the date the production process started. Actual shipping times and delivery date may vary depending on local postal service in your area.

Yes, we can send shipments to PO Boxes addresses, if the product is less that 1kg. Please allow additional time for orders shipped to these addresses.

Yes! Shipping is available worldwide through a variety of different carriers.

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